Return Policy
Did we make a mistake? If there was an error packaging your order, we will do whatever it takes to make sure that you receive the correct item. We won't settle for anything less than 100% customer satisfaction.
Returns and Exchanges -
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Your item must be unused and in the same condition that you received it.
You will be responsible for paying the return shipping costs.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can not guarantee that we will receive your returned item.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Our return process:
-
You must email us at “returns@wulfdrago.com “
-
We will validate your order and reply with a RMA Number.
-
Please place your RMA Number with the returned item.
-
Use the US Post Office to mail your return
-
Mail item to Captain Woody’s Shirts
-
Returns
-
PO Box 246
-
Mackinaw City MI 49701
-
Please do not send your purchase back to the manufacturer.
-
Once you item is received your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.
You will be responsible for paying the return shipping costs.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can not guarantee that we will receive your returned item.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Late or missing refunds
If you haven’t received a refund, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@wulfdrago.com.
